In order to keep our clients happy and prioritize their needs and wants, we have an annual survey that is sent out with all of our communications. When the surveys are returned, we contact any client who rated us a 3 or below to ensure continued satisfaction. We are thrilled to report that in our 2019 survey summary report, 98 percent of our clients are extremely or very satisfied with Barnes Wendling CPAs. Thank you to everyone who responded and provided valuable feedback so we can continue to grow in a positive direction.