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The Ohio Department of Taxation (ODT) is warning taxpayers about text messages falsely claiming to be from the department that leads recipients to a website impersonating ODT’s site.

The text message states, “Your tax refund request has been approved and is now pending release.” It asks recipients to finalize processing by clicking on the link provided to confirm their account details. The fraudulent link takes users to a webpage that mimics ODT’s page and improperly displays ODT’s logo and branding.

ODT does not use text messaging to contact taxpayers about tax matters and does not request or disperse payment through text.

Here are some other important tips to keep in mind:

  • Do not click links or respond to suspicious texts.
  • Do not share personal or financial information via text.
  • Verify the web address. ODT’s official website is tax.ohio.gov.
  • When in doubt, contact ODT directly. Use the phone numbers and email options listed on ODT's Contact Us page.

If you feel you have been the victim of an imposter scam, you should always contact local law enforcement as well as the credit reporting agencies to let them know your information has been compromised.  You should also report it to the Ohio Attorney General as well as the Office of Consumer Affairs within the Division of Financial Institutions at the Ohio Department of Commerce at (866) 278-0003 or webdfi-oca@com.ohio.gov.

To view a video a short video (1 minute, 40 seconds) about this scam and ways you can identify that it is fraudulent, please click this link to ODT's YouTube channel.